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Course Title: Total Quality Management (TQM) Course Level 1 Offered by: Daniels Institute Course Description: Welcome to the Total Quality Management (TQM) Course Level 1 at Daniels Institute. This course is meticulously designed for professionals and enthusiasts who are keen to delve into the world of quality management. TQM, a widely recognized approach, emphasizes continuous improvement and customer satisfaction, and is integral to modern business success. Our course is an introductory program that guides participants through the foundational concepts and practices of TQM. It is structured to provide an engaging and comprehensive learning experience, ensuring that participants not only understand the theory behind TQM but also acquire practical skills to implement TQM strategies in their workplace. Key Topics Covered: - Introduction to TQM: Learn about the history, evolution, and core principles of Total Quality Management. - Customer-Centric Approach: Discover strategies to identify and meet customer needs and expectations. - Tools and Techniques for Quality Improvement: Gain insights into various TQM tools like PDCA, Six Sigma, and Kaizen. - Process-Centered Management: Understand the importance of process mapping and improvement in achieving quality objectives. - Continuous Improvement Culture: Explore ways to foster a culture that prioritizes continual improvement and quality. - Data-Driven Decision Making: Develop skills in using data effectively for informed decision-making in quality management. Course Format: - Interactive Lectures - Case Studies and Real-World Examples - Access to Online Resources and Materials
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